Head, General & Humanities Reference, New York University, 1986-1994;
Head, Public Serices, Science and Engineering Library, University of California , San Diego, 1984-1986;
Instructional Service coordinator & Reference Librarian, Undergraduate Library, University of California, San diego, 1982-84;
Reference Librarian, Northwestern University, 1978-1982;
Reference Assistant, Regerstein Library, University of Chicago, 1977-78.

MA in Library Science, University of Chicago
BA & MA in American Studies, University of Maryland.

Active in ALA's ACRL, LITA, and RASD; Past President, ACRL/NY

Editorial board: _Research Strategies_; Library Advisory Panel: Routledge Publishing; Reference publishing advisor, Columbia University Press.

Variety of presentations and publications in the area of public services, reference services, and library user edcation.